Frequently Asked Questions

Everything you need to know about your CHITA LIVING experience.

What is the standard shipping timeframe for furniture?

Most in-stock items are processed within 1-2 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.

Do you offer white glove delivery services?

Yes, we offer premium white glove delivery for an additional fee, which includes professional assembly and removal of all packaging materials.

What is your return policy for home decor and furniture?

We offer a 30-day return policy. Items must be in their original packaging and unused condition. Please note that return shipping fees may apply.

Are your fabrics pet-friendly and easy to clean?

Many of our sofas and chairs feature performance fabrics that are stain-resistant and durable, specifically designed to withstand the wear and tear of pets and children.

Do CHITA LIVING products come with a warranty?

Yes, we provide a 1-year limited warranty on all furniture pieces covering manufacturing defects in materials and workmanship.

Can I request fabric swatches before making a purchase?

Absolutely. We offer free fabric swatches for our upholstered collections to help you ensure the color and texture perfectly match your home.